Privacy Policy

This Privacy Policy explains how Ki-Mo collects, uses, and protects information when you use the Ki-Mo mobile application and related services.

Data Controller

The data controller responsible for your personal data is Ki-Mo Technologies Ltd, a company registered in England and Wales.
Company number: 17051320
Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Contact: support@ki-mo.app

If you are located in Türkiye, please also see our KVKK Aydınlatma Metni.

1. Information We Collect

We may collect the following types of information:

• Account information, such as username and email address
• Profile information you choose to provide, such as your profile photo, bio, and optional profile details: date of birth, where you live, hometowns, occupation or school, and a link. These details are shown to anyone who can view your profile. Your full date of birth is never shown to others: you choose whether they see your age, your birthday (day and month), both, or neither, and the default is neither. Your profile also shows the month and year you joined Ki-Mo.
• Content you create, upload, or share, including posts, messages, photos, and videos
• Location you add to a post: if you choose to add a location to a Frame, the app asks for access to your device's location while you are using it. Your device converts it into a city or district name using its operating system's service (Apple on iOS, Google on Android). We never receive or store your exact coordinates; we store only the place, district or city name you select, which is shown with that Frame. You can edit or remove it at any time.
• Voice room recordings, if a room you are in is recorded (see section 6)
• Technical information such as device type, operating system, and app version
• Usage information related to how you interact with the app

2. How We Use Information

We use collected information to:

• Provide, maintain, and improve Ki-Mo
• Enable account creation, login, and communication features
• Display and deliver user-generated content
• Protect the platform, prevent abuse, and support user safety
• Send service-related emails such as verification and password reset messages
• Show cards introducing Ki-Mo's own features to users without a Premium subscription

Lawful bases (UK GDPR Article 6). We rely on: performance of a contract to create your account and deliver the service; legitimate interests to keep the platform safe, prevent abuse and diagnose faults; legal obligation where the law requires it; and consent where we ask for it separately, which you may withdraw at any time.

3. Storage and Security

We take reasonable technical and organizational measures to protect user information. However, no method of transmission or storage is completely secure.

4. Sharing and International Transfers

We do not sell personal information. We share it with service providers only where necessary to operate Ki-Mo:

• Hetzner (Germany) — server hosting, voice rooms and their recordings
• Cloudflare R2 — media storage, voice room recordings and encrypted database backups
• Resend — transactional email delivery
• Expo, Apple, Google — push notification delivery
• RevenueCat — subscription validation
• Google, Apple — social sign-in, if you use it

Some of these providers process data outside the United Kingdom. Where that happens, transfers are made under the safeguards permitted by UK data protection law, such as the UK International Data Transfer Agreement or an adequacy decision.

5. Advertising and Ki-Mo announcements

Ki-Mo does not show third-party advertising. We do not work with ad networks, we do not share data with them, and we do not use your device's advertising identifier.

If you do not have a Ki-Mo Premium subscription, we occasionally show cards labelled “From Ki-Mo” in the Lines, Frames and Scenes feeds that introduce Ki-Mo's own features. These cards are not shown on profiles, stories, messages or voice rooms, and Premium members never see them.

• Which card is shown is based on information we already process to provide the service (for example, someone who already has a series does not see the card about starting one). No additional data is collected for these cards.
• The cards you dismiss and when you last saw each card are stored only on your device; they are not sent to Ki-Mo or to anyone else.

If we ever decide to use third-party advertising, we will update this policy and let you know in the app before we start.

Lawful basis: our legitimate interest in letting people know about the features of the service.

6. Voice Room Recordings

The creator of a voice room can record it. A recording captures the voices of everyone who speaks in the room while it is running, mixed into a single audio file.

• You are always told. While a recording is running, everyone in the room sees a "Recording" indicator, and anyone who joins is told when they enter. If you do not want to be recorded, you can stay muted or leave the room.
• Who can access it: only the person who started the recording. It is not shared with other participants and is not posted to Ki-Mo. The recording person can listen to it, download it and share it outside Ki-Mo, and is responsible for doing so lawfully.
• Retention: recordings are kept in private storage and are permanently deleted 7 days after they are made.
• Recordings are produced on our own servers in Germany (Hetzner) and stored with Cloudflare R2.

Lawful basis: the legitimate interest of the room creator in keeping a record of their room, balanced by the notice given to everyone present and their ability to leave.

7. User Content

Content you post or share through Ki-Mo may be visible to other users depending on the feature and privacy settings involved.

8. Data Retention

We retain information for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our policies.

When you delete your account, it is hidden from the service right away and your data is permanently deleted from the live service 30 days later; logging in again during those 30 days cancels the deletion. Because we take daily encrypted backups, a copy may remain in those backups for up to 30 days after that, after which the backups are automatically destroyed.

Voice room recordings are deleted 7 days after they are made.

9. Children’s Privacy

Ki-Mo is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Child Safety

Ki-Mo strictly prohibits any form of child sexual abuse or exploitation (CSAM). We actively monitor and remove any content that violates these rules. Users can report inappropriate content through in-app reporting tools. Accounts involved in such activities are permanently banned. We cooperate with law enforcement authorities when required. For concerns, contact: bunyamin@ki-mo.app

11. Your Rights and Choices

Under the UK GDPR you have the right to:

• access a copy of the personal data we hold about you
• have inaccurate data corrected
• have your data erased
• restrict or object to how we process your data
• receive your data in a portable format
• withdraw consent at any time, where processing is based on consent

You can delete your account yourself at any time from Settings → Account → Deactivate or delete account. For any other request, contact support@ki-mo.app; we respond within one month.

If you are unhappy with how we handle your data, you may complain to the UK Information Commissioner's Office (ICO) at ico.org.uk. If you are in Türkiye, you may apply to the Kişisel Verileri Koruma Kurumu.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

13. Contact

If you have questions about this Privacy Policy, you can contact us at support@ki-mo.app.